Questions to Ask Before Hiring a Personal Injury Attorney

by | Jul 18, 2025 | Personal Injury Attorney

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If you’ve been injured in an accident, finding the right legal support can feel overwhelming—especially when you’re already dealing with physical, emotional, and financial stress. Not every attorney will be the right fit, and your first consultation is a valuable opportunity to get clarity before committing to representation.

Whether your case involves a car crash, a dog bite, a truck accident, or a wrongful death claim, asking the right questions during the initial consultation can help you identify an attorney who aligns with your goals, communication preferences, and expectations.

Here are seven key questions to ask when meeting with a personal injury attorney in Arizona—and what their answers can tell you.

1. Do You Handle Cases Like Mine Regularly?

While you should avoid asking whether an attorney “specializes” in a certain area (many cannot legally say they do), it’s perfectly reasonable to ask if they regularly handle cases involving the type of injury or incident you experienced.

Whether your injury occurred in a truck collision, dog attack, or multi-car accident, an attorney with relevant experience is better equipped to guide you through the legal process. You can learn more about the types of cases Folger Law Firm handles here.

2. What Is Your Process for Evaluating Cases?

Understanding how a firm evaluates new cases can give you insight into how your claim will be handled. Ask:

  • Will you gather medical records and accident reports?

  • Will you speak to witnesses or consult experts?

  • How do you determine what compensation to pursue?

A thorough intake process suggests the firm is committed to building a strong foundation for each case.

3. Who Will I Communicate With Throughout the Case?

Some law firms assign multiple team members to each client, while others may offer a single point of contact. Clarifying communication expectations upfront ensures you won’t be left wondering who to reach out to—or how often you’ll receive updates.

4. How Do Fees and Costs Work?

Most personal injury law firms operate on a contingency fee basis, which means you pay nothing unless they recover compensation for you. Still, it’s important to ask:

  • What percentage of the settlement goes toward fees?

  • Are there any out-of-pocket costs?

  • Will I be responsible for case expenses if we don’t win?

A clear, written fee agreement should be provided after your consultation.

5. What Is My Role in the Case?

A good attorney should explain what’s expected of you, including providing documentation, following treatment plans, and avoiding social media discussions about your case.

Understanding your role helps you stay aligned and avoid delays or complications.

6. What Timeline Should I Expect?

Every case is different, but your attorney should be able to give a general idea of:

  • How long the investigation phase may take

  • When a demand letter might be sent

  • Whether litigation is expected

  • How long cases like yours usually take to resolve

Keep in mind that healing, insurance negotiations, and court schedules can all influence the timeline.

7. How Will You Keep Me Updated?

Consistent communication is key to reducing stress during a legal claim. Ask how often you’ll receive updates and through which channels (e.g., phone calls, emails, client portals). At Folger Law Firm, open and responsive communication is a top priority. You can contact the team here.

Bonus Tip: Trust Your Instincts

Beyond credentials and case strategies, pay attention to how the attorney makes you feel during the consultation:

  • Do they listen carefully and answer your questions respectfully?

  • Are they transparent about the strengths and challenges of your case?

  • Do you feel comfortable asking follow-up questions?


Trust is essential when choosing someone to guide you through a legal claim.

Final Thoughts

Choosing the right personal injury attorney is one of the most important steps you can take after an accident. By asking thoughtful questions and understanding what to expect, you can make an informed decision that sets your case up for success.

If you’ve been injured in Phoenix, Scottsdale, Tempe, Peoria, or Glendale and are considering your legal options, schedule a consultation with Folger Law Firm today. We’re here to help you navigate your next steps with clarity and confidence.

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