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The cost of downtime means you need reliable computer network support

If you’re a small or medium sized business, you’re already aware of the challenges that you face on a daily basis. You are competing constantly in a 24/7, ‘just-in-time’, highly customer focused environment, and chances are that you’re scrambling just to keep up with client demands and to chase down that big sale. What tends to happen in this type of scenario is that your computer network is neglected through lack of time, and yet this is the core of running an efficient business. Actually, the constant advances in IT and the threats that exist from either being hacked or from losing vital information from system failure are realities. A busy CEO may simply not have the time or expertise to keep on top of these issues, and may be leaving the business exposed to great risk as a result. The solution is in outsourcing your network support.

Choosing a partner for computer network support services

It’s important that you partner with the right business. If you own your own company, you’re passionate about its success and its future. An ideal situation, and not impossible, is to find a business that will feel as strongly and as committed to your company as you do. When you’re a small business, you cannot afford mistakes. Even though you may be very conscious of keeping your costs down, your IT network is not the place to skimp – and yet many companies do exactly this. You will doubtless have heard of businesses that have put someone unskilled but ‘really interested in computers’ in charge of their network. Other companies will reach out to the manufacturers of their hardware for telephone support. What usually happens in this type of situation is that you constantly receive new and inexperienced technicians who try to understand and address your problem. Time is money in business, so a system failure can be critical to your success or failure. While you might think you’re cutting costs in IT support, your ‘efficiency’ might prove highly ineffective.

Choose the best tech support services you can afford

When you don’t have your own in-house IT department, you need to partner with a company that is knowledgeable and that you can trust. Ideally, once the company is familiar with your business and your needs, they will be able to respond as if they were members of staff, and will be able to make important recommendations to improve your business. For example, a support service may notice that spam has become a problem and provide a reliable spam filtering system. These are the types of questions you should be asking when deciding which company would best meet your needs. For information, visit Edge Technology Consulting, LLC.