3 Benefits of Using Specialized Billing Software in Addiction Treatment...

Addiction treatment providers face unique challenges when it comes to patient billing, but too many addiction treatment centers utilize generic billing software because it’s cheaper or they don’t know any better. If you’re on the fence about switching to a system that’s more specialized, here are three benefits of using specific addiction treatment billing software. Minimize fraud inquiries According to Nelson Hardiman, insurance companies are increasingly conducting audits of addiction treatment program providers and looking for cases of fraud and abuse. The best way to ensure that your organization does not get tangled up in a lengthy and costly audit is to use addiction treatment billing software that makes coding and claims straightforward and simple for your staff. Eliminate unnecessary functionality If you’re saddled with billing software that’s designed for a large hospital, your administrative staff has to do the unnecessary work of sifting through modules that are irrelevant to your specific work in addiction treatment. Switching to billing software specialized for your field means that you won’t be paying for functionality that you never use, and allow your staff to work more efficiently. Specialized customer support Contacting customer support for a software provider that doesn’t understand the unique IT challenges of addiction treatment can be a nightmare. Instead, look for a specialized software provider that offers training catered to the role of your business, as well as 24/7 customer support. Your administrative staff will appreciate spending less time explaining the basics of their job, because they’ll be working with customer service representatives that already understand the IT needs of the addiction treatment field. Healthcare providers working in addiction treatment have enough challenges without adding extra headaches from billing software. The numerous benefits of switching to specialized software for your field will be felt...

EHR vs. EMR – What’s the Difference?...

  Electronic records for patients are part of a modern practice, setting them up and maintaining a mental health EHR is a vital part of accountability and providing continuity of care. However, people get confused when it comes to differentiating an Electronic Health Record from an Electronic Medical Record. They sound very similar, but they are different documents. Electronic Health Record Electronic Medical Record A full digital record of all health information Analogous to a patient’s chart Shared between providers on a patient’s care team Used inside a practice and is exclusive to that practice Makes full medical information portable Not designed to be shared with other practitioners Used for coordination among providers Used for keeping track of diagnosis and treatments Contains medical information such as lab reports, imaging, specialists, and pharmacy prescriptions Used for patient’s historical information such as allergies, immunization records, and other information As you can see, the EMR is the information that is generated internally by the practice, and is like a patient’s hard copy chart that a doctor brings into the exam room. The EHR is the information that a practice shares with other care providers who are all treating the same patient. Managing a patient means that you’re “in the room” with both documents, but there are elements that you also want to keep private in the case of generating a mental health EHR. It’s critical to use an up-to-date, HIPAA compliant software to manage your practice’s EHR needs. Currently, mental health is coming out of the shadows, and it’s more important than ever to manage records and coordinate care. With as many as one in five Americans living with some degree of mental illness – including substance abuse – practices have more reasons than ever to keep...